Shipping policy

Thank you for choosing Chloe Enos Crochet. Please review our shipping policy to understand how we handle the shipment of our products within the United States.

1. Processing Time:

• Order Processing: Orders are typically processed within 1-3 business days after payment is received.

• Custom Orders: For custom or made-to-order items, processing times may vary. Please refer to the product description or contact us for more information.

2. Shipping Methods:

• Carrier: We use UPS for all shipments within the United States.

• Shipping Speed: The shipping speed depends on the selected method during checkout. Standard shipping usually takes 3-5 business days

3. Shipping Rates:

• Flat Rate: We offer flat-rate shipping within the United States. The shipping cost is calculated based on the total weight of the order.

• Free Shipping: We may offer free shipping promotions on select items or orders that meet a specified minimum purchase amount.

4. Shipment Tracking:

• Tracking Information: Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can track your shipment on the carrier's website.

5. Shipping Restrictions:

• US Only: We currently ship only within the United States. We do not offer international shipping at this time.

• P.O. Boxes: We ship to P.O. boxes within the United States.

6. Delivery Issues:

• Lost or Stolen Packages: Chloe Enos Crochet is not responsible for lost or stolen packages. If you encounter issues with your delivery, please contact the carrier directly.

• Incorrect Address: Please ensure that your shipping address is accurate during checkout. Chloe Enos Crochet is not responsible for items shipped to an incorrect address provided by the customer.

7. Contact Us:

If you have any questions about our shipping policy, please contact us at devilishknits@gmail.com.

By making a purchase with Chloe Enos Crochet, you agree to and accept the terms of this Shipping Policy. Thank you for choosing Chloe Enos Crochet.